Thomas D. Pritchard
17 Shore Drive
Clinton, MS 39056
601-925-4962
tpritchard@jam.rr.com.com


Summary I am a computer professional with five years experience in Windows networking, hardware and software support, and web design and programming.
Major
Accomplishments
  • Setup, e-com programming, and maintenance of a commercial web site for Rainbow Creations, Inc. at http://www.borderbox.com
  • Served as Technical Liaison for MSBPA to the NASBA convention on computerization of the Uniform CPA Examination
  • Redesign of the web site for the MS State Board of Public Accountancy at http://www.msbpa.state.ms.us
  • Successful transition from Novell Netware network to Windows NT network
  • Successful transition from Windows NT 4.0 server to Windows 2000 Server
  • Implemented a cost effective document imaging solution for MS State Board of Public Accountancy
  • Designed and effective inventory control application in MS Access to replace a legacy application when transitioning from IMB System 36 computer to Windows NT networking.


Work History  
2001 to Present Rainbow Creations, Inc.
216 Industrial Drive
Ridgeland, MS 39156
601-856-2158
http://www.borderbox.com
Web Site Design and Programming
I am currently contracting with Rainbow Creations for the setup and maintenance of their commercial web site and online ordering system. The site setup and programming was completed in just over a month because of deadlines with the existing provider going out of business. By modifying commercially available shopping cart software to fit the site owner's special circumstances, an effective and cost efficient solution was quickly implemented. The site features an intuitive, fast loading user interface with over 400 categorized products available for online viewing and ordering.
2000 to Present   Mississippi State Board of Public Accountancy
653 North State Street
Jackson, MS 39202-3304
601-354-7320
http://www.msbpa.state.ms.us
System Operator
In my present position with MSBPA, I am responsible for maintenance of all computer hardware, software, and systems. I serve as Network Administrator for a Windows NT Server / Windows NT Workstation network, including all hardware and software installation and maintenance. I have designed and maintain the agency's web site. I am also responsible for managing a FoxPro database to track exams, licensing and receipts. I do budgeting and planning for future technology needs for the agency and provide help desk support for other employees.
2000 to Present   Integrity Online
Jackson, MS
http://www.integrity.com/
Customer Technical Support Representative
As a Customer Technical Support Representative for Integrity Online, I work in a national call center providing help desk support to clients. This primarily involves assisting customers in setting up new or repairing damaged dial up networking configurations for various domains and franchises. It also includes new account setup for email and PPP servers and answering billing inquiries, as well as answering general questions about internet access, email usage, and other services.
1998-2000 Rainbow Creations, Inc.
216 Industrial Drive
Ridgeland, MS 39157
601-856-2158
Productions Manager & Network Administrator
In my position with Rainbow Creations, I was responsible for scheduling production on multiple production lines based on material availability and customer demands. I also tracked inventory and placed orders for materials used in production to maintain a near zero inventory state. As network administrator, I performed all maintenance for a Window NT 4.0 server / Windows 95 client network, including software and hardware installation and maintenance, cabling, system security, and help desk support for MS Office and accounting applications.
1985-1998 Producers Feed Company
P. O. Box 209
Belzoni, MS 39038
601-962-7001
Shipping Supervisor
During my twelve years with Producers Feed, I was responsible for all activities and personnel involved in the sale and shipment of over 150,000 tons of merchandise per year. My primary duties included personnel management; load scheduling; weighing and loading trucks; operation and maintenance of bulk loadout system; primary billing records; and compliance with DOT, OSHA, and EPA regulations. I also assisted in the installation, setup, and administration of a Windows NT based client/server network and developed inventory control and ingredient scheduling applications using MS Access.
Education  
Sept., 2000 Athena Computer Learning Center
Ridgeland, MS 39157
MS922 Windows NT 4.0/Supporting Microsoft Core Technologies
Five day course covering Windows NT 4.0 Core Technologies in preparation for the MCSE Examination.
1992-1993 Mississippi Delta Community College
Moorhead, MS 38761
Basic Analog and Digital Electronics, Adult Ed. CEU Night Courses
These courses covered basic analog devices and circuits, digital fundamentals, and microprocessor programming.
1979-1980 Mississippi State University
Starkville, MS
Mechanical Engineering
I attended MSU for two semesters as a ME major. I completed courses in calculus, chemistry, engineering graphics, and computer programming as well as English composition, political science, and history.
1975-1979 Humphreys County High School
Belzoni, MS 39038
I graduated Valedictorian in a class of 126. I was a National Merit Scholarship Finalist with an SAT score of 1260 and an ACT of 30. I was also a member of the Beta Club National Honor Society.
Qualifications
  • Windows NT/Windows 2000 Networking, including all Microsoft client operating systems.
  • Relational database design and maintenance in MS Access and MS FoxPro
  • PC hardware installation, repair and upgrade experience
  • Web site design, setup and maintenance for cross platform compatibility using HTML, JavaScript and PERL programming on Unix based servers.
  • End user training and support experience
  • Excellent troubleshooting and problem solving skills
  • Excellent customer relations skills
  • Good written and verbal communications skills
  • Ability to quickly learn new technologies and adapt to a dynamic work environment


References Available upon request.